Payment & Refund Policy

Disclaimer and Terms of Use

Our goal is to provide quality medical care in a timely manner. In order to do so, we have had to implement an appointment/cancellation/refund policy. This policy enables us to better utilize available appointments for our patients needing immediate care

INSURANCE:

Unfortunately, under the traditional insurance model your treatment decisions are influenced by arbitrary guidelines enforced by insurance reviewers who often do not have an understanding of your unique needs and who are rewarded for denying your coverage. For this reason, and in your best interest, we have elected not to accept insurance at this time. We know this is the only way to ensure we can provide you with the best quality care based on our experience and the most up-to-date evidence in the medical literature.

FEES:

Patients agree to pay the visit/procedure fee in full according to the fee schedule.

Patients understand that these fees are NOT covered by insurance and are therefore the sole responsibility of the patient. Patients are required to pay their account balances to zero (0) prior to receiving further services by our practice.

CANCELLING YOUR APPOINTMENT:

In order to be respectful of the medical needs of other patients, please be courteous and call the office promptly if you are unable to attend an appointment. This time will be reallocated to someone who is in urgent need of treatment. If it is necessary to cancel your scheduled appointment, we require that you call at least 24 hours in advance. Calling early in the day is appreciated. Appointments are in high demand, and your early cancellation will give another person the possibility to have access to timely medical care.

To cancel appointments, please call (844) 782-6963 or email at my@careclinicmd.com. If you do not reach the receptionist you may leave a detailed message on the voice mail. If you would like to reschedule your appointment, please be sure to leave us your phone number and let us know the best time to return your call. You can schedule your appointment online here.

NO-SHOW POLICY:

A “no-show” is someone who misses an appointment without calling 24 hours in advance to cancel. “No-shows” inconvenience those individuals who need access to medical care in a timely manner, as well as the physician. A failure to show up at the time of a scheduled appointment will be recorded in the patient’s chart as a “no-show”. 

Late cancellations will be considered as a “no-show”. Exceptions will only be made in extraordinary circumstances. Cancellations made more than 24 hours in advance of your scheduled appointment time will not be assessed a cancellation fee.

REFUNDS:

If Care Clinic owes you a refund due to an overpayment or credit balance, we will issue a refund after our billing department has verified it. Provided there are no other balances owed to Care Clinic, we will credit your credit card or issue a cash refund, depending on how you made your initial payment.

No refunds shall be issued after a provider has performed his/-er services, i.e., after consultation, therapy session,  and/or procedure with/performed by a provider.

THIRD-PARTY POLICY:

If I am paying for services for someone other than myself, I, the payer, understand I am paying for medical fees on behalf of someone else. I understand I will receive no direct benefit from this transaction or the medical services provided. I also understand I am waiving my right to dispute this charge with my bank for claims of services not received by cardholder or other similar claim of non-service.

For questions please contact us via email at admin@careclinicmd.com or by phone at 844-782-6963.

Medical Disclaimer
All research and clinical material published by Care Clinic on its websites is for informational purposes only. Readers are encouraged to confirm the information contained herein with other sources. Patients and consumers should review the information carefully with their professional health care provider. The information is not intended to replace medical advice offered by physicians. The Care Clinic will not be liable for any direct, indirect, consequential, special, exemplary, or other damages arising there from.
IF THIS IS A MEDICAL EMERGENCY, PLEASE IMMEDIATELY CALL EMERGENCY PERSONNEL (911) TO GET PROMPT MEDICAL ATTENTION. DO NOT RELY ON ELECTRONIC COMMUNICATIONS FOR ASSISTANCE IN REGARD TO YOUR IMMEDIATE, URGENT MEDICAL NEEDS. OUR E-MAIL AND SMS TEXT IS NOT DESIGNED TO FACILITATE MEDICAL EMERGENCIES. CARE CLINIC CANNOT GUARANTEE RESPONSE TIMES IF YOU CHOOSE TO USE OUR E-MAIL OR SMS TEXT IN THE EVENT OF A MEDICAL EMERGENCY.
Terms of Use

Thank you for visiting CARE CLINIC System’s website. Please read these terms and conditions of use carefully before using this site.

The CARE CLINIC (“CC”) is providing this website and all associated sites and webpages linked to careclinicmd.com or (collectively, the “CC Site” or the “Site”) under the following terms and conditions (“Terms of Use”). By using this Site, you agree to be bound by these Terms of Use. If you do not agree to all of these Terms of Use, please do not use this site.

CC reserves the right to revise, modify, or amend these Terms of Use at any time. Your continued use of the CC Site means you agree to be bound by such revisions, modifications, or amendments.

This Site Does Not Provide Medical Advice
Content on the CC Site and its affiliated websites, which may include but is not limited to text, graphics, images, or other information produced by CC or obtained from third-party content providers (“Content Providers”) and other material contained on the CC Site (“Content”) is for informational purposes only. The Content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider prior to making any diagnostic, treatment, or other medical decisions. Never disregard professional medical advice or delay in seeking medical advice because of something you have read on the CC Site. All medical information presented on the Site should be discussed with your healthcare professional.


If you think you may have a medical emergency, call your doctor or 911 immediately. CC does not recommend or endorse any specific tests, physicians, products, procedures, opinions, or other information contained on the Site. Reliance on any information provided by CC, CC employees, Content Providers, others appearing on the Site at the invitation of CC, or other visitors to the Site is solely at your own risk.

Liability of CC & Its Content Providers
The CC Site and the Content are provided “AS-IS.”. CC, ITS CONTENT PROVIDERS, AND ITS SUPPLIERS, TO THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIM ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTIES’ RIGHTS, AND FITNESS FOR PARTICULAR PURPOSE. CC WILL REGARD ALL ACCESS AS VOLUNTARY AND AT YOUR SOLE RISK. Without limiting the preceding statement, CC, its Content Providers, and its suppliers make no representations or warranties about the following:

  • The accuracy, reliability, completeness, currentness, or timeliness of the Content, software, text, graphics, links, or communications provided on or through the use of the CC Site or CC.

  • CC cannot and does not guarantee that content posted on the Site will not be viewed by unauthorized third parties, and cannot control the actions of others may either view or share information that has been posted.

  • CC cannot and does not guarantee or warrant against errors, omissions, delays, interruptions or losses, including loss of data.

  • CC does not warrant or guarantee that files available for downloading through this Site will be free of infections or viruses, worms, Trojan horses or other code that contains contaminating or destructive properties. While we will make reasonable efforts to prevent such files from appearing on the web site and to remove any such files that do appear, we make no assurances and we explicitly disclaim any responsibility for any such files and for any damage or effects caused by such files because of access to the Site.

  • CC does not guarantee continuous, uninterrupted or secure access to this Site.

  • CC does not guarantee the satisfaction of any government regulations requiring disclosure of information on prescription drug products or the approval or compliance of any software tools with regard to the Content contained on the Site.

IN NO EVENT SHALL CC, ITS CONTENT PROVIDERS, ITS SUPPLIERS, OR ANY THIRD PARTIES MENTIONED ON THE CC SITE BE LIABLE FOR ANY CLAIMS OR DAMAGES (INCLUDING, WITHOUT LIMITATION, DIRECT, INCIDENTAL AND CONSEQUENTIAL DAMAGES, PERSONAL INJURY/WRONGFUL DEATH, LOST PROFITS, OR DAMAGES RESULTING FROM LOST DATA OR BUSINESS INTERRUPTION) RESULTING FROM THE USE OF OR INABILITY TO USE THE CC SITE OR THE CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT CC IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. CC is not liable for any personal injury, including death, caused by your use or misuse of the Site, Content, or Public Areas (as defined below). Any claims arising in connection with your use of the Site, any Content, or the Public Areas must be brought within one (1) year of the date of the event giving rise to such action occurred. Remedies under these Terms of Use are exclusive and are limited to those expressly provided for in these Terms of Use.CC reserves the right to take any action it deems necessary to protect the personal safety of its users, faculty, employees and staff, and the integrity of its systems and sites. CC has no liability or responsibility to users of the CC Site or any other person or entity for performance or nonperformance of the aforementioned activities.

Copyright & Intellectual Property
The information available through the CC Site is the property of CC or its licensors and is protected by copyright, trademark, and other intellectual property laws. Other names and logos contained in this Site may be trademarks or registered trademarks of their respective company. Information received through the CC Site may be displayed, reformatted, and printed for your personal, non-commercial use only. You agree not to reproduce, retransmit, distribute, disseminate, sell, publish, broadcast, or circulate the information owned by CC or its licensors received through this Site to anyone, including but not limited to others in your organization. Any copy made of information obtained through this Site must include the copyright notice. Use, reproduction, copying, or redistribution of CC’s logos or other marks is strictly prohibited without written permission from CC.

Advertisements, Searches & Links to Other Sites
CC may provide links to third party web sites or information. CC does not recommend and does not endorse the content on any third-party websites. CC is not responsible for the content of linked third-party sites, sites framed within the CC Site, third-party sites provided as search results, or third-party advertisements, and does not make any representations regarding their content or accuracy. Your use of third-party websites is at your own risk and subject to the terms and conditions of use for such sites. CC does not endorse any product advertised on the CC Site.

Surveys
Occasionally, CC may offer a survey of visitors to the Site. The information from these surveys is used in aggregate form to help us understand the needs of our visitors so that we can improve our Site. If we do request contact information for follow-up, you may decline to provide it. If survey respondents provide personal information (such as email address) in a survey it is shared only with those people who need to see it to respond to the question or request.

Indemnity
You agree to defend, indemnify, and hold harmless CC, its officers, trustees, employees, agents, Content Providers, and suppliers, from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your violation of these Terms of Use.

General
CC is a Florida for-profit corporation with its principal offices located in Cocoa Beach, Florida, U.S.A. If you access the CC Site from outside the United States, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction. If any provision of these Terms of Use is found to be invalid by any court having competent jurisdiction as described in these Terms of Use, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms of Use, which shall remain in full force and effect. No waiver of any of these Terms of Use shall be deemed a further or continuing waiver of such term or condition or any other term or condition. The following provisions survive the expiration or termination of these Terms of Use for any reason whatsoever: Copyright and Intellectual Property, Liability of CC and Its Content Providers, Indemnity, Jurisdiction, and Complete Agreement.

Jurisdiction
These Terms of Use are governed by the laws of the State of Florida, without respect to its conflict of laws principles. You expressly agree that exclusive jurisdiction for any dispute with CC, or in any way relating to your use of the CC Site, resides in the state and federal courts of Brevard County, Florida and you further agree and expressly consent to the exercise of personal jurisdiction in the state and federal courts of Brevard County, Florida in connection with any such dispute including any claim involving CC or its affiliates, subsidiaries, employees, contractors, trustees, officers, directors, telecommunication providers, and content providers.

Complete Agreement
Except as expressly provided in a particular or specific notice on the CC Site, these Terms of Use and applicable CC policies constitute the entire agreement between you and CC with respect to the use of the CC Site and Content.

OFFICE HOURS
CARE CLINIC MD
CONTACT US

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9:00 AM - 5:00 PM

7 days a week

24 Hours / 7 Days a Week

Emergency and New Patients

 

LOCATIONS
OH, VA, WV, MD, FL, AZ, NV, TN, KY

© 2020 by The Care Clinic

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