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Billing & Payments

Online Payment

Fast, simple, and confidential — pay your balance or copay anytime from any device.

Office Visit Balance

Pay your outstanding copays, visit fees, or statement balances securely online. Payments are managed securely via the Charm Health Patient Portal.

Check your email or text messages first!

Our billing team sends a direct payment link via SMS and email after statement generation. If you received this link, please click it to pay without logging in.

Alternative Payment Methods:

Login to Charm PHR

Payments made outside clinic days are processed Mon–Fri, 9:00 AM – 5:00 PM EST.

Urine Screen (UDS Kit)

Order a remote Urine Drug Screen (UDS) Home Kit or set up a recurring monthly subscription for compliant therapy monitoring.

Fast and Secure Shipping

UDS Home Kits are dispatched promptly, arriving in 2-3 business days. Secure payment processing is powered by Stripe Checkout.

UDS Kit Details & Support:

  • Checkout gathers shipping details and automates trackable USPS shipping updates.
  • Manage subscriptions, card details, or cancel anytime through the Stripe Customer Portal.
Order UDS Home Kit

Choose a one-time pack or subscribe to save.

Need billing assistance?

Our support team is here to help with statements, invoices, and insurance questions.

Accepted Insurance & Partners

Aetna
BlueCross BlueShield
Cigna
Humana
United Healthcare
Tricare
Oxford Health Plans
Oscar
New Directions
Molina