Billing & Payments
Online Payment
Fast, simple, and confidential — pay your balance or copay anytime from any device.
Office Visit Balance
Pay your outstanding copays, visit fees, or statement balances securely online. Payments are managed securely via the Charm Health Patient Portal.
Check your email or text messages first!
Our billing team sends a direct payment link via SMS and email after statement generation. If you received this link, please click it to pay without logging in.Alternative Payment Methods:
- Log in to your existing Charm PHR account to view, review, and pay any pending invoices.
- Need to register? Follow the PHR Registration Instructions to activate your patient portal portal.
Login to Charm PHR
Payments made outside clinic days are processed Mon–Fri, 9:00 AM – 5:00 PM EST.
Urine Screen (UDS Kit)
Order a remote Urine Drug Screen (UDS) Home Kit or set up a recurring monthly subscription for compliant therapy monitoring.
Fast and Secure Shipping
UDS Home Kits are dispatched promptly, arriving in 2-3 business days. Secure payment processing is powered by Stripe Checkout.UDS Kit Details & Support:
- Checkout gathers shipping details and automates trackable USPS shipping updates.
- Manage subscriptions, card details, or cancel anytime through the Stripe Customer Portal.
Order UDS Home Kit
Choose a one-time pack or subscribe to save.
Need billing assistance?
Our support team is here to help with statements, invoices, and insurance questions.
Accepted Insurance & Partners








